India's leap into the field of digital work space was rather late. Yet, India is presently one of the largest supplier of digital workers in the world. The majority of young Indian work force gain their incomes from computer related works in one way or the other. The numbers of Indian engineering graduates directly engaged in computer software coding and programming either within the country or abroad are also very large now.
But when it comes to core computer hardware technology, Indian contribution is pretty low. India keeps importing computer and communication hardware from abroad. Manufacturing of computers in India essentially means assembling of hardware components obtained from developed nations! India is yet to make her footprint as a technology developer! Indian space is not-yet-so-good for original technological ideas to take root and grow!
Perhaps one of the main reasons for the advancement of digital economy related growth within India was the poor knowledge of Indian bureaucrats and political bosses about the digital economy business! Their lack of knowledge in the initial years prevented them from interfering with the natural growth of digital economy in the country. Indian politicians and bureaucrats were good in extracting money from conventional businesses in liquor trade, road transport, real estate, etc with their typical road blocking administrative techniques, but were yet to understand the business processes of the digital world!
Gradually the wings of the government machinery began to learn about computers and computer aided communication technologies and their potentials in money making.
So they stepped in to grab their share of the digital economy cake directly and indirectly causing huge interference in the smooth growth of demand based digital economy in India.
Then followed the era of various scams in India- the telecom 2G scam and the scams related with education and the like arising out of the imposition of draconian administrative controls and involvement in the smooth growth of legitimate businesses.
All these money scandals or scams kept happening in India due to the gradual success that unscrupulous democratic leaders got in diluting the efficacy of the bureaucracy. The former did it by promoting bureaucrats and technocrats who were good sycophants rather than good in character and competence, to key positions in the government!
Though late, the Indian government was realizing the potential of digital economy. Apparently, lack of technological knowledge among the policy makers and the bureaucracy also caused them making great follies while they began planning big to make use of the great potential of computers!
When things move as a mixture of wisdom and stupidity, clever fellows (intelligent people with no character) get success in reaping selfish gains for them abundantly, though for short duration!
India is a typical example of that at present!
Is it wise to assume that an illiterate person would not have income tax payable income? Is it wise to assume that all income tax payers find computers too convenient for all their tax payments, return filing and record keeping? If not, is it wise to have a tax payment system fully computerized?
When the individuals in the top decision making levels are themselves computer illiterates, there is all possibility that they leave everything to the hired system analysts and programmers for making the digital systems and processes as required for the digital administration. Faulty systems get introduced which need frequent changes. Frequent changes in an administrative system cause the people to lose confidence in the government! It is not a good thing for the nation.
Similar faults could be seen in the implementation of bio-metric citizen identity system called Aadhaar, e-voting, etc as being implemented by the governmental departments and organizations.
While some banks have implemented extremely reliable and good e-banking systems, some others, especially in the government sector are limping with faulty systems.
Some Indian private companies have very good e-management systems while several others are still with faulty systems.
All systems are as a result of peoples' effort, after all. When the individual capacities of the people with regard to knowledge and wisdom are widely varying from person to person, extreme care is needed to build organizations of people for tapping the potential of the individuals for collective good.
That is where good leadership matters!